Refund Policy

60 Day Money Back Guarantee & Refund Policy

At DIY CNC Design, we want you to be 100% happy with your purchase.

  • If you have technical or sales queries, do not hesitate to contact us.
  • If after you have attempted to resolve issues with us and you feel the product you purchased does not best fit your requirements, we want to make things right.

Our policy offers a full refund within 60 days of your date of purchase. We’d love to know what went wrong and how we can improve, so please include details about the reason for your refund request if you reach out to us directly.

Requesting a Refund

To request a refund:

  1. Send an email (contact us) including your name, purchase date, item you are questing a refund for, and the reason for refund request.
  2. Once we’ve had a chance to review the request, we will be in touch about the refund process.